Terms of Service

Effective as of 2025

Welcome to TaxhubWise, your smart online tax and accounting hub. Our site provides professional preparation, filing, and consultancy services related to tax reporting. These Terms of Service govern all use of TaxhubWise services and content. By accessing or using our offerings, you agree to these terms.

Contact Information

Address: 100 Queen Street West, Toronto, ON M5H 2N2 Canada
Phone: +14166998597
Business ID: 752725007
For questions or support, please use our contact form.

1. Services

TaxhubWise offers professional preparation, filing, and advisory assistance for local and national tax requirements. Engagements are delivered via our online platform or scheduled virtual sessions. Specific service details and deliverables will be outlined in your project confirmation.

2. Information Products

We provide digital guides, templates, and video courses to help with tax-related topics. Access to these products is granted immediately upon purchase.

3. Physical Goods

Occasionally, we offer printed guidebooks and worksheets. Items are shipped to the address you provide during checkout.

4. Refund Policy

Services

Requests for service refunds must be submitted within 7 days of purchase. If no major work has commenced, a full refund will be issued. After initial project milestones have been completed, refunds are not available. However, you may request to reschedule a session with at least 48 hours’ notice.

Information Products

Due to the immediate availability of digital items, all sales are final. If a technical defect prevents access, please notify us within 7 days. We will provide a corrected file or issue a refund to the original payment method.

Physical Goods

If an item arrives damaged or incorrect, notify us within 14 days of delivery. You may send the item back in its original packaging. Once we receive the item, we will issue a refund to your original payment method within 30 days. Shipping costs are refundable only if the error is ours.

5. No-Refund Services

Certain premium advisory packages sold at promotional rates do not qualify for refunds due to the dedicated expert allocation required. Details of these non-refundable offerings will be clearly indicated prior to checkout.

6. Modifications

TaxhubWise may modify these terms at any time. The updated version will display an effective date. Continued use after changes constitutes acceptance.

7. Limitations of Liability

Our liability is limited to the total fees paid for the specific service or item. We are not responsible for indirect or consequential losses.

8. Governing Law

These terms are governed by the laws of the province of Ontario, Canada.