Frequently Asked Questions

To register, visit TaxhubWise.com and click on the Sign Up button. Provide your email address, choose a secure password, and fill in the requested profile details. Once verified, you can start uploading your tax documents and accessing our services.

Yes. You can switch from another system by exporting your records in CSV format and uploading them to your TaxhubWise account. The import feature recognizes common file structures and provides a guided workflow to map fields and validate entries, ensuring your historical details appear correctly in your dashboard.

TaxhubWise maintains an up-to-date library of provincial guidelines for Canada. When you prepare a return, the system automatically applies relevant rules for Ontario or other provinces, adjusting rates, thresholds, and form requirements accordingly. Updates for 2025 standards are included as soon as they are published.

Yes. Our platform supports imports from leading tools through standard CSV, XLSX, and QuickBooks export formats. The intuitive wizard walks you through each step to map categories, dates, and amounts, helping you consolidate your data in minutes without manual reconciliation.

Data protection is central to our service. We employ AES-256 encryption both in transit and at rest, multi-factor authentication, and regular third-party audits. Your sensitive files and reports are stored in secure Canadian data centres under strict privacy practices.